Cloud Phone System Guide
Your business needs an efficient and easy-to-use communication system to keep you competitive, and your customers satisfied. A cloud-based phone [...]
Phone System Features That Improve Customer Service
The value of good customer service simply cannot be overstated. Customers who feel heard, and who believe they’re getting value [...]
Choosing The Right Cloud-Based Phone System for Small Business
Starting or running a small business means assessing the cost and revenue-driving potential of absolutely every aspect of the business. [...]
Launch of ECN’s Mobility Product a game changer for business communication
Modern businesses require modern solutions and when it comes to communication for hybrid workplaces, softphones and web dialers have revolutionised [...]
Everything you need to know about cloud telephony
We use the internet for everything these days, from streaming films and working to managing our lives through smart home [...]
Smart Office Trends 2024
If your goal is to work smart, not hard this year, then it’s time to consider the existing technology that [...]
5G Business Trends 2024
As South Africa shifts to renewable power supply through independent producers or off the grid, accessibility to more sophisticated networks [...]
Benefits and Challenges of Using AI in Business Communication
Artificial intelligence (AI) has gone from being a futuristic dream to a modern-day reality for households and businesses across the [...]
7 VoIP Trends for 2024
It’s that time of year when we’re all planning for a bit of a break, but the best way to [...]
Hosted PBX Solutions: A Game-Changer for Startups and Entrepreneurs
If you’re a startup, then you’re no doubt looking for a bit of well-deserved downtime over the festive season. Yet, [...]
How Fibre Internet Can Turbocharge Small Business Operations
If you haven’t yet switched to fibre internet, then end the year on a great note by investing in your [...]
VoIP Questions and Answers
With competition on the rise, companies require reliable and stable communication systems to stay ahead of the game. A VoIP [...]
Enhancing Customer Service with VoIP: Tips for Small Businesses
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day [...]
The Role of Artificial Intelligence in Smart Office Management
“A significant 64% of businesses believe that artificial intelligence will help increase their overall productivity, as revealed in a Forbes [...]