Hosted PBX Solutions: A Game-Changer for Startups and Entrepreneurs
If you’re a startup, then you’re no doubt looking for a bit of well-deserved downtime over the festive season. Yet, [...]
How Fibre Internet Can Turbocharge Small Business Operations
If you haven’t yet switched to fibre internet, then end the year on a great note by investing in your [...]
VoIP Questions and Answers
With competition on the rise, companies require reliable and stable communication systems to stay ahead of the game. A VoIP [...]
Enhancing Customer Service with VoIP: Tips for Small Businesses
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day [...]
The Role of Artificial Intelligence in Smart Office Management
“A significant 64% of businesses believe that artificial intelligence will help increase their overall productivity, as revealed in a Forbes [...]
Features of Hosted PBX Solutions: Call Recording, Analytics, and More
If you’re upgrading your business telecommunications systems, it’s time you consider implementing a Hosted PBX solution to better engage with [...]
Improving Customer Service with AI-Powered Business Communication Systems
The increasing adoption of artificial intelligence (AI) in all industries is prompting business owners to actually consider what AI brings [...]
Scaling Your Business with a Hosted PBX Solution
If you’re business that’s in a fortunate position of growth, then you need to be equipped with the right technology [...]
Future Trends in VoIP and Their Implications for Business
Voice over Internet Protocol – more commonly referred to as VoIP – has been connecting telephone users via internet connections [...]
The Impact of AI on Business Communication: Key Trends and Predictions
“It is difficult to think of a major industry that AI will not transform. This includes healthcare, education, transportation, retail, [...]
Why ICT Businesses Should Partner with ECN
South Africa is experiencing a boom in the Information and Communications Technology (ICT) industry. According to ICASA’s latest, The State [...]
The Advantages of VoIP for Small Businesses
With a tough economic client and an ever-changing socio-economic landscape, small businesses need all the help they can get to [...]
VoIP vs Landline: What you need to know
For the past few decades, businesses have come to rely on landline phones as the only form of internal and [...]
VoIP Security: Vulnerabilities & Best Practices
As our communications shift over to the digital space, businesses are benefitting from higher quality and more uninterrupted services. But, [...]