In today’s world of high speed communication, a business needs to make sure that it stays on-top of their technologies and infrastructure. New technologies are continuously being introduced to the market that make the ability to do business faster, cheaper and more efficiently an everyday occurrence. We have a look at three of the major PBX options available.
IP is short for Internet Protocol and these systems are integrated into the same network used for sending or receiving emails, web browsing and other internet functions. An IP PBX system is definitely an upgrade from the traditional PBX system and has the ability to connect via traditional Telkom lines such as Analogue, PRI and ISDN BRI, however they use SIP Trunks to integrate to a VoIP provider.
Some advantages of IP PBX systems include having total control over the management of the system and how it is configured onsite. It is also easier to maintain should you be moving offices as well as allowing for enhanced collaboration and multi-site networking.
As you would have read in our article, the 10 Benefits of a Virtual PBX system, there are a number of advantages to using a Virtual PBX and over time this system has become the norm rather than the exception. Essentially a Virtual PBX uses VoIP (Voice Over IP) to transmit over Internet. The PBX is hosted and maintained offsite by the VoIP service provider and therefore there is a very low upfront cost for businesses when they want to implement a Virtual PBX solution.
Some advantages of Virtual PBX include low upfront costs, flexibility in service plans (you choose what works for you), scalability a professional image and the use of multiple location platforms. A Virtual PBX can be used in a number of office locations. Should your business grow to the point where you need to upgrade your system, you are able to seamlessly upgrade to a hosted PBX solution.
The grand-daddy of the PBX world, the Analogue PBX takes audio signals and translates these into electronic pulses. It is an old fashioned and more cumbersome method of communication within a business but there are businesses that still use these systems for a variety of reasons. The Analogue PBX is effective for small to medium sized businesses and the calls are cheap. (Standard telephone call). The Analogue PBX uses traditional wiring and will be completely separate from a company’s computer networking hardware. Some analogue PBX systems offer built in voice message, Caller ID display and automatic voice guidance.
However with the improvement in Cloud and VoIP technology on a daily basis experts believe the Analogue PBX systems days are numbered.
ECN is a leading player in the delivery of affordable and accessible converged voice and data solutions that are at the forefront of the next generation network. Contact ECN today for all your business communication needs.