The Impact of AI on Business Communication: Key Trends and Predictions

“It is difficult to think of a major industry that AI will not transform. This includes healthcare, education, transportation, retail, communications, and agriculture. There are surprisingly clear paths for AI to make a big difference in all of these industries.” – Andrew Ng, Computer Scientist and Global Leader in AI   Like it or not, […]

Why ICT Businesses Should Partner with ECN

South Africa is experiencing a boom in the Information and Communications Technology (ICT) industry. According to ICASA’s latest, The State of the ICT Sector Report in South Africa the total revenue reported for the telecommunications, broadcasting, and postal sectors increased by 4.61% from R243.6 billion in 2021 to R254.8 billion in 2022. And this is […]

The Advantages of VoIP for Small Businesses

With a tough economic climate and an ever-changing socio-economic landscape, small businesses need all the help they can get to not only survive but thrive. One of the key ingredients for business success is reliable communication, which means having a quality telephone system for connecting with clients. VoIP is one of the leading communication technologies, […]