With internet access high on the national agenda and fibre optics’ rollout enhancing speed and reliability of the internet, businesses not taking advantage of the online space are soon going to be missing out. Here are a few ways fibre is set to change business in South Africa.
Fibre for Business
1. Online shopping
Brick and mortar buildings are needed only for storage as the shopping experience moves online in a big way. This translates into savings on rental space and salaries – but the online space needs to be properly set up and managed. It’s very easy to attract new customers but the key is repeat business, so if the site is confusing, the goods received aren’t in good condition or there’s a mix up, then customers will go elsewhere.
Read more: Internet Access Trends for 2018
2. Upsurge in deliveries
The move to online shopping will require the successful delivery of ordered goods which means delivery businesses will be booming. The increased competition will, hopefully, push prices down while also enhancing service.
3. Enhanced social media presence
Internet accessibility on smartphones will allow for increased social media by consumers and a bigger social media presence by companies. Businesses will take advantage of the advertising space on social media, as well as word-of-mouth and online ratings for a boost of the corporate image.
Read more: 5 things you need to know about Fibre
4. Streaming services
The recent introduction of Spotify – the streaming music service – to South African audiences is one of many streaming services that are being welcomed into the country. There is a definite shift towards visual streaming services which can be a hugely beneficial tool in the education sector with international podcasts and lessons shared in the classroom.
5. Video conferencing
The idea of a 9 to 5 job is quickly becoming obsolete with people able to access office systems and documents remotely. Video conferencing allows for colleagues to touch base while getting work done from home or satellite offices. This could result a major decrease in traffic in larger cities with employers happy for employees to work remotely – as long as the work gets done.
6. App-based services
Internet connectivity allows for more time spent on smartphones and their applications – or apps. There will be a surge in the provision of app-based services such as Uber, TaskRabbit and Orderin which South African businesses should take advantage of, and also look to finesse with some local flavour.
Read more: How fibre is changing the retail market
If you own a business, then it’s worth going over it analytically to decide where you can incorporate internet use and services to cut overheads and streamline workflow. If you’re looking to start your own company, then now is the time to seek an internet-based option. There is money to be made, you just need some creative thinking!
ECN is a division of Reunert Limited and a leading telecommunications and business fibre partner in South Africa. ECN offers a broad set of cost effective voice, data and hosted services to meet our customers ever growing technological needs. Our market leading Fibre for business provides our customers with the option of replacing their existing voice service provider to substantially reduce their monthly telecommunications bill. Contact ECN today for leading telecommunications solutions.