Why AI-Driven Cloud Phone Systems Are the Next Big Thing in Business Communication

ECN understands that in today’s hyper-connected world, the way businesses communicate is no longer just operational; it’s also strategic. Traditional phone systems reliant on outdated technology have mostly become obsolete in urban settings as the demands of modern businesses shift toward speed, scalability, and intelligence in communication. AI-Driven Cloud Phone Systems That’s why we champion […]

Cloud-based PBX over On-Premise PBX

The shift to digital platforms has gained momentum for some time now, with 2020 precipitating somewhat of a leap by many major companies seeking to remain competitive amidst a global pandemic. One of the areas that has demanded many businesses to pivot digitally has been communications, with on-premise PBX quickly being replaced by cloud-based PBX. […]

Conventional vs. Virtual vs. Hybrid PBX

PBX

In our article What is a Virtual PBX we highlighted exactly what a virtual PBX can do for your business. But, does this make it better than other types of PBX’s such as Conventional and Hybrid PBX’s? We have a look at how these three types of PBX’s differ from one another. Comparing 3 PBX […]