ECN Overview

ECN Overview


Established in 2005 and the leading next generation IP network, ECN is a South African company that has been identified as a major player in the delivery of converged voice solutions.

Even with the increasing use of email, messaging and video conferencing, companies everywhere rely on voice communications as a key element to doing business effectively. ECN BusinessCall offers a low cost, high quality IP based telephony service that enables you to make and receive telephone calls from customers, partners and suppliers on their landlines or mobile phones, whether they are based locally, nationally or internationally.

ECN BusinessCall provides a reliable means of delivering calls end-to-end over an IP network. It also operates seamlessly with traditional PBXs to enable phased migration to a full VoIP solution. VoIP can provide companies with a host of benefits, including unrivalled scalability, breadth of features and lower cost of ownership. Installation of our service is straightforward and with number portability you can retain your existing telephone numbers, maintaining the continuity of your business communications.


Over and above these offerings, ECN adds value with:

  • A dedicated help desk – access to qualified technical resources
  • 24/7 network & traffic monitoring
  • Access to ECN’s online Telephone Management System – reporting and traffic management capabilities
  • Simple invoicing and billing
  • Level 2 BEE contributor

Irrespective of the size of the business or enterprise, ECN offers carrier-grade routing at reduced rates for all call types, fixed-to-mobile, local, national, on-net and international calls. With pre-planned, free installation and pure per second billing from the first second, ECN guarantees immediate monthly savings in excess of 30% vs. standard Telkom rates and no degradation of quality.

In addition to this, ECN guarantees 98.90% uptime for voice services with automated failover in the event of equipment failure.

“If you are not a customer of ECN you have selected the wrong vendor as your telecommunications partner”Alec Davis, Head of IT, Growthpoint Properties LTD