Starting a business isn’t easy with some 90% of startups folding – many in the first year. Entrepreneurs need to have the right equipment from the start to remain among the top 10% of successful startups, and to ensure they’re in business for years to come. When it comes to communication, cloud PBX is a great system for connecting teams and clients.
What is a Cloud PBX system?
This system is replacing the traditional business phone exchange which requires a lot of expensive hardware and in-house maintenance. Rather, the cloud PBX – or hosted PBX as it’s also known – is operated and maintained by an offsite service provider with software based in the cloud.
Read More: Cloud Phone System Guide
What are the benefits for startups?
If you’re considering starting a new business or are already set up, you might be considering the best route to go for your business communications. Here’s a look at why cloud PBX is a great fit for entrepreneurs starting out.
1. Cloud PBX saves you money
Starting a business requires a lot of up-front capital outlay, so the last thing you need is another big expense to worry about. That’s why cloud PBX is beneficial for start-ups, there is no need to kit out your office with expensive cabling, equipment, and infrastructure. You just need to connect to the cloud, and your system is ready to go. It’s all hosted off-site by a third-party service provider who you’ll pay monthly or annually, which includes your cloud PBX system and features, as well as ongoing support.
2. Cloud PBX has minimal maintenance
Unlike traditional business phone systems, your cloud PBX doesn’t need ongoing and costly maintenance. For your business to operate, you can connect the system to compatible phones or even mobile devices which further saves on costs and minimises that startup hassle. You also don’t have to worry about employing an IT team to manage your phone system, this is all taken care of by your service provider, with automatic software updates.
3. Cloud PBX means no downtime
With traditional business phone lines, you’re at risk of constant interruptions resulting from stolen cables, destructive weather conditions, and power outages which can be detrimental to your company, particularly when you’re trying to establish trust with your new client base. This is not the case with a cloud PBX which means you’re benefitting from uninterrupted communications, with no offline time needed for maintenance, repairs, and updates. The quality connectivity of cloud PBX systems means that you don’t experience any delays, call lags or lapses in call quality.
4. Cloud PBX grows with you
When you’re starting out your business, you no doubt have your business plan and its projected growth. However, we don’t know what the future holds, which means you need to be flexible – and so does your equipment. A cloud PBX is the perfect solution as it is completely scalable, so you can start out small and then add more phone lines, extensions, and mobile connections as your business grows. If there comes a time when you need to scale down, then you can easily do so with your cloud PBX, adjusting costs accordingly.
5. Cloud PBX has features you need
No matter what industry you’re in, cloud PBX has the features you need when you need them. Options include call recording, voice-to-email, auto attendant, holding capacity, directories, remote call management, voice messaging, and so much more to make your startup feel like a legacy company! Because it’s so flexible, you can add or remove features as you go along, ensuring your business always has the necessary support but you can also save on costs.
6. Cloud PBX supports remote working
Most startups are not necessarily based in a traditional office space and you need a business phone system that supports this. Cloud PBX allows you to work remotely in a seamless manner, with employees able to work from home or any other location provided there’s internet connectivity.
If you’re an entrepreneur looking for the best business phone solution for your startup, then cloud PBX is it! Get in touch with ECN today to find out more about our cloud PBX systems and will connect you with the best one for your business needs.
Read More: Choosing The Right Cloud-Based Phone System for Small Business