Hybrid workplaces, once a foreign concept to most companies, have now become a mainstream work model that allows employees to work from home or in the office, depending on the need. To accommodate this time-saving and productive model, businesses are investing in technology that better supports both employees and clients. Here’s a look at some […]
The shift to digital platforms has gained momentum for some time now, with 2020 precipitating somewhat of a leap by many major companies seeking to remain competitive amidst a global pandemic. One of the areas that has demanded many businesses to pivot digitally has been communications, with on-premise PBX quickly being replaced by cloud-based PBX. […]
How important is having a professional business phone system? Very! According to the International Customer Service Association, some 85% of customers will return to a business that offers a positive phone experience. It’s often the first interaction a customer will have with a business, so it needs to be professional and supportive. That’s why cloud-based […]
