Many South African companies still have to deal with using different systems for making phone calls, accessing data or taking part in video conferences, with each of those systems often having a different supplier and a different set of costs.
The whiteboard illustration below demonstrates how NGNs make it possible to combine applications, make information accessible to anyone, regardless of location, and integrate data from different systems.
ECN focuses on its network and services and relies on its channel to identify opportunities and close deals.
It’s who you know that matters. So says Matthew Montagu, channel manager at ECN. “We rely on resellers and wholesalers to act as our sales channel,” he explains. “Because they generally have existing relationships within the various target accounts and often have access to the right people at the right level.”
Fed up of feeling like a cash cow to its previous telecoms supplier dairy giant Clover decided it was time to look elsewhere.
For most of us understanding how our milk gets from a cow to our cornflakes is not something we put a lot of thought into. But like any commercial operation there are a lot of industrial and business processes that take place to get the carton into our fridge. Perhaps surprisingly to some is that Clover relies heavily on an outbound call centre to generate most of its own sales.
