Smart Office Trends 2026
With digitisation evolving and employee expectations shifting, business owners need to ensure they’re constantly adapting to meet fluctuating needs. What [...]
The Future of Business Communication
At the start of 2026, South African businesses are once again reassessing their business communication strategies. This means prioritising ways [...]
Virtual Agents vs Live Agents: The Role of AI in Cloud Call Centres
Artificial Intelligence (AI) is no longer limited to select industries; it’s now impacting how businesses interact with their customers in [...]
Enterprise Fibre and AI: Powering the Future of Smart Business
Meta owner and founder Mark Zuckerberg has just personally closed a staggering $250 million deal to bring 24-year-old AI researcher [...]
Disaster Recovery Benefits of Software-Based Phone Systems
The volatile global environment, unstable power supply, infrastructure weaknesses, and increasing cyber threats mean that Disaster Recovery in digital dealings [...]
Why AI-Driven Cloud Phone Systems Are the Next Big Thing in Business Communication
ECN understands that in today’s hyper-connected world, the way businesses communicate is no longer just operational; it’s also strategic. Traditional [...]
Choosing a Business ISP: 7 Key Factors You Shouldn’t Ignore
In our incredibly connected world, the internet is the backbone of almost every business, from start-ups to corporations. That’s why [...]
Maximising Productivity with Yeastar’s Cloud PBX Features
Businesses are assessed primarily on their customer service and efficiency. Both of these can be drastically improved by incorporating Yeastar’s [...]
Top Trends & Innovations for Video Conferencing in 2025
As we continue to navigate remote working while extending global operations, video conferencing remains a prominent tool in the workplace. [...]
Which industries will benefit most from the 5G network?
This is the latest generation of wireless technology that facilitates a number of inter-connected devices while operating at improved speeds [...]
ECN-cloud-based compliant call recording solution
ECN, in partnership with CallCabinet, offers South Africa’s first cloud-based hosted call recording service. This secure, compliant, and scalable hosted [...]
7 Fibre Trends for 2025
It really wasn’t that long ago that the internet was limited to a few households in South Africa, used for [...]
VoIP Remains Critical for Business Communications
Today, companies are competing in a fast-paced environment that’s evolving quicker than ever before. The key to successfully navigating this [...]
Connectivity trends to look out for in 2025
Your business strategy planning for 2025 needs to include enhanced connectivity and communications, as this is key to competitiveness in [...]