The telecommunications industry is moving rapidly, with new connections and technological solutions being adapted and integrated into the office space. As we move away from the limits of landlines and analogue technology, VoIP is undoubtedly emerging as the leading solution for business today. Here’s a look at some of the trends that are making this […]
“Today’s customers expect transparency, agency, and quick issue resolution. What they don’t want is to sit in a 30-minute phone queue to talk to a customer service rep.” – Forbes When it comes to running an effective business, internal and external communication is vital to ensure continuous flow, minimise friction and reduce unnecessary error. […]
Waiting in a doctor’s office is bad enough, you don’t want patients waiting on the phone as well! Fortunately, there are many leading business phone systems that provide a more convenient, hassle-free experience that gets patients to the healthcare they need faster. In this piece we’ll take you through the top phone systems and which […]
