Improving Customer Service with AI-Powered Business Communication Systems

The increasing adoption of artificial intelligence (AI) in all industries is prompting business owners to actually consider what AI brings to the table, and how it can benefit their business. With communication central to all business operations, the adoption of AI-powered business communication systems is impacting businesses across almost every sector. One of the ways […]

Scaling Your Business with a Hosted PBX Solution

Business Growth

If you’re business that’s in a fortunate position of growth, then you need to be equipped with the right technology to accommodate this upward expansion. In terms of communication, a hosted PBX system is undoubtedly your best option for scaling your business. This cloud-based phone system is hosted off-site, allowing for increased remote operations while […]

Future Trends in VoIP and Their Implications for Business

VOIP Trends

Voice over Internet Protocol – more commonly referred to as VoIP – has been connecting telephone users via internet connections for years now. It’s fast become the preferred business communications system, overtaking the less reliable and outdated analogue system. For businesses that are still considering transitioning over to the VoIP system, here are a few […]