ECN-cloud-based compliant call recording solution

ECN, in partnership with CallCabinet, offers South Africa’s first cloud-based hosted call recording service. This secure, compliant, and scalable hosted call recording solution meets the growing demand in industries like finance, legal, healthcare, and customer service. Unlike traditional on-premises systems that require costly hardware and maintenance, ECN’s hosted solution enables businesses to record and store […]

7 Fibre Trends for 2025

It really wasn’t that long ago that the internet was limited to a few households in South Africa, used for a limited time (although taking AGES to connect!). Fast forward to 2025, and our lives, from home to work and everything in between, are completely dependent on internet connectivity. And it’s not just about internet […]

VoIP Remains Critical for Business Communications

Today, companies are competing in a fast-paced environment that’s evolving quicker than ever before. The key to successfully navigating this high-pressure environment is effective communication. In our South African landscape, we’re also contending with economic shifts, technological advancements, and remote work trends that call for unified business communication – and Voice over Internet Protocol (VoIP) […]