Voice Solutions

Voice Solutions

ECN Voice Solutions

The ECN BusinessCall service offering allows clients to replace their existing legacy infrastructure.It does so with more modern and cost effective IP infrastructure to create cutting edge voice solutions.

This ensures that clients are reliably connected to the ECN network at all times.

Our BusinessCall solution makes use of innovative voice over IP (VoIP) technologies to transmit voice calls over a broadband data connection. The solution also takes advantage of un-contended IP network to ensure that all calls, between a client’s PBX and the ECN Network, are of the highest quality.

BusinessCall offers a low cost, high quality IP based voice telephony service that enables you to make and receive telephone calls to and from customers, partners and suppliers on their landlines or mobile phones, whether they are based locally, nationally or internationally.

BusinessCall provides a carrier grade solution delivering calls end-to-end over a Next Generation IP network. The solution integrates seamlessly with traditional PABX’s enabling a phased migration to a full IP solution if and when required. IP Voice provides companies with a host of benefits, including unrivaled scalability, wide breadth of features and lower cost of ownership. The offering is available in a range of options to suit any sized business.

Unique Cost Savings:

  • ECN routes all call types and invoices at pure per second billing from the 1st second.
  • There are no minimum call charges on any call type.
  • Web access is provided free of charge to ECN’s Telephone Management System (TMS) for real time monitoring and cost reporting down to extension level.
  • The service supports geographic number porting.

Additional Value Added Services and Products:
Our Network Operations Centre (NOC) proactively monitors deployed infrastructure and services, and technical support is available through our 24/7 helpdesk.

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