If you’ve decided to change over to fibre optic connectivity for your business, then you’ve made the right choice. Now you need to find the most suitable internet service provider capable of offering you real business fibre solutions for your unique requirements. Here are is a checklist to help you choose the best internet service provider.
1. They offer a consultation
A dedicated fibre provider will take the time to consult with you on exactly what services they offer, reasons why you should move over to fibre optic and generally talk you through the entire process. Any company not willing to take the time to consult with you on the vital components isn’t worth the time.
2. They analyse your business needs
Once you’ve been given the rundown on what a provider does and how you will benefit, it’s important that they analyse your particular business requirements. There is absolutely no ‘one-size-fits-all’ approach when it comes to fibre optics which is why a reliable service provider will go over exactly what package will suit your needs.
3. They outline all the costs involved
There are a number of standard charges such as initial installation, but before you enter into any contract with a service provider, ensure all they follow-up charges are provided in writing. Any special requirements with regards to fibre-to-premises might have additional costs involved. It’s also important to check data costs and find out if you receive alerts for high usage, rather than being sent a massive bill.
Read more: Benefits of upgrading to business fibre
4. They offer scalability
It can be difficult to assess exactly how many connections will be needed upfront, and your particular fibre optic needs could very likely change over time. Therefore, it’s important the service provider offers scalability so that you always have optimum internet use to enhance productivity.
5. Provide follow-up services
In order to get your business, a service provider will most likely jump through many hoops, but once that contract is signed you need to ensure you’re not left in the lurch. Check exactly what follow-up services are provided, as well as the response time, so that you’re not left flailing through an internet quagmire alone.
To get the optimum fibre solutions for your business, you need to do some thorough research on the internet service providers and their capabilities. Don’t merely pick the cheapest option as this might translate to poor service, rather get a team that has your business interests constantly in mind.
ECN is a leading telecommunications partner in South Africa. ECN offers a broad set of cost effective voice, data and hosted services to meet our customers ever growing technological needs. Our market leading business fibre solutions provide our customers with the option of replacing their existing voice service provider to substantially reduce their monthly telecommunications bill. Contact ECN today for leading telecommunications solutions.